Language German

General Terms and Conditions of Helios Inkasso GmbH

  1. Helios Inkasso GmbH processes claims to the exclusion of any liability for negligence. This exclusion of liability also applies to original certificates and documents submitted by the client.
  2. The collection order can be terminated by the client by giving two weeks' notice to the end of the month. If legal action or enforcement measures have already been initiated, payments have been made by the debtor or have already been promised, termination of the order is only permissible after reimbursement of the costs incurred (fees, expenses, commissions). Should Helios Inkasso GmbH not be in a position to continue processing the order due to a lack of information or the provision of further documents, Helios Inkasso GmbH is entitled to terminate the order immediately and to invoice the costs incurred.
  3. During the term of the debt collection mandate, the client may not process the claim himself or pass it on to any other body (debt collection agency, lawyer) for processing. In the event of non-compliance, in particular in the event of waiver or settlement by the client, the commission, calculated according to the total claim of the order, is due. The commission claim of Helios Inkasso GmbH then also arises on interest payments, repurchase of goods and credit notes by the client. This does not affect the reimbursement of actual expenses (court costs, costs of finding addresses etc.).
  4. Payments by the debtor or third parties to the client which relate to the claim must be reported to Helios Inkasso GmbH immediately. Failure to notify Helios Inkasso GmbH or late notification may be detrimental to the debtor's credit and may oblige the client to pay compensation.
  5. The costs incurred by Helios Inkasso GmbH for conducting the proceedings are to be paid by the client, unless they are reimbursed by the debtor.
  6. Helios Inkasso GmbH has the right to grant the debtor appropriate partial payments. Settlements with the debtor require the consent of the client.
  7. Helios Inkasso GmbH is entitled to initiate all measures necessary to collect the debt. If the extrajudicial efforts of Helios Inkasso GmbH are not sufficient, Helios Inkasso GmbH is entitled to call in its contract lawyers to carry out the legal proceedings.
  8. The place of jurisdiction for placing orders is Dusseldorf. Special agreements require express written confirmation.

Status: April 01, 2006